Refund & Return Policy

Refund & Return Policy

Thank you for shopping with Packaging Outlet & Supplies. In case you are not entirely satisfied with your purchase, we would like to help. To instigate a return, refund or exchange process, follow the steps below.

 Returns:

  • You have 4 business days to return
  • Product must be in its original packaging
  • Provide proof of original receipt
  • Items on sale cannot be returned
  • All shipping cost for returned items are the responsibility of the customer
  • Original shipping cost are not refundable
  • 10% restocking fee will be applied on returned items
  • Packaging Outlet & Supplies are not responsible for loss of damage products
  • Packages after 4 days of purchase anytime beyond this time frame will not be refunded, credited or exchanged.

Need help?

Contact us at packagingoutletja@gmail.com for questions related to refunds and returns.